Why can't I find or install the swiyu app?

Question

Accepted Answer

Software version not meeting requirementsIf you are unable to find the swiyu app in your smartphone's app store, it means that your device does not meet the necessary security requirements to protect your data. The app is compatible with the versions iOS 16 and Android 10 or later.If possible, try updating your smartphone’s software.
Instructions for Android users on how to update your system
Instructions for iOS users on how to update your systemMissing valid payment method (iPhone)Although the swiyu app is free, depending on how you have set up your Apple ID, you must have a valid payment method (credit card) on file.
Instructions Add payment method to your Apple ID

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