These answers may help you

Category: other digital credentials > Obtaining credentials

• How can I get credentials and digital credentials?

  An issuer will provide you with either a link or a QR code to access your credentials and digital documents, which you can upload into your swiyu Wallet.

  Link:

  Click on the link to view in the app the details of the credential and choose to accept or reject it.

  QR Code:

  Open the app and tap the ‹Scan› button to scan the QR code. You can then review the details and choose to accept or reject the credential.

  Do you have any further questions about this? Submit your question.

• Why can't I add a credential to swiyu Wallet?

  There could be several reasons for this. Please try the following steps:

  • Ensure you have a stable internet connection.
  • Scan the QR code directly from the swiyu Wallet.
  • If the issue persists, there might be temporary system problems. Please try again later.

  Do you have any further questions about this? Submit your question.

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