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Category: swiyu app > Download and installation of the swiyu app
You can download the swiyu app to your smartphone for free from the Apple App Store or the Google Play Store.
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Software version not meeting requirements
If you are unable to find the swiyu app in your smartphone's app store, it means that your device does not meet the necessary security requirements to protect your data. The app is compatible with the versions iOS 16 and Android 10 or later.
If possible, try updating your smartphone’s software.
Instructions for Android users on how to update your system
Instructions for iOS users on how to update your systemMissing valid payment method (iPhone)
Although the swiyu app is free, depending on how you have set up your Apple ID, you must have a valid payment method (credit card) on file.
Instructions Add payment method to your Apple IDNo solution found? Submit your question.
The app may not launch because your smartphone is not secured with a device PIN. Please set up a PIN in your device's settings to protect your data, as the app is blocked until this security measure is in place.
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