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Category: swiyu Wallet > Password and security of the swiyu Wallet
Password:
You can decide on the complexity level; all characters and numbers are accepted. It is recommended to use a strong password, combining uppercase and lowercase letters, numbers, and special characters, to best protect your swiyu Wallet.
Biometrics:
After setting the password, you will be automatically presented with the option to set up biometrics (Face ID or Touch ID on iPhones).
If you skip this step, you can enable it later in the settings, from the menu under «Data Protection and Security».Do you have any further questions about this? Submit your question.
You can change your password at any time by following these instructions:
1. Click in the menu on «Data protection and security»
2. Click on «Change password»
3. Enter your current password
4. Enter your new password and continue.Do you have any further questions about this? Submit your question.
If you enter the wrong password 5 times in a row, your swiyu Wallet will be temporarily locked for 5 minutes to protect you from repeated malicious attempts.
After 5 minutes, you can try to enter your password again to unlock the application.
Do you have any further questions about this? Submit your question.
If you've forgotten your swiyu Wallet password, there is no way to recover it, as only you know the password. Your data is stored only within the app on your device and is protected by this local password for your security and that of your data. Due to this setup, there is no other way to access your data. If you're unable to remember your password, you will need to delete and reinstall the app.
A backup feature is currently being developed to help recover some of your credentials and documents in the future.
Learn more about decentralized data storage
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With the following measures, you can protect your swiyu Wallet and the credentials stored in it:
- Set a device PIN for your smartphone (optional but recommended). Choose a PIN that is not easy to guess and always keep it secret. Avoid granting other people access to your device via biometrics (fingerprint or Face ID).
- You must set a PIN for the swiyu Wallet. Choose a PIN that is not easy to guess and always keep it secret. Instead of a PIN, you can also use biometric features. Avoid granting other people access to your swiyu Wallet.
- Always keep your smartphone’s operating system and the swiyu Wallet software up to date.
Tip: Follow the recommendations of the Federal Office for Cybersecurity (FOCS) on how to securely create and manage passwords.
Do you have any further questions about this? Submit your question.
Only scan QR codes that you trust. Check the legitimacy of the request before proceeding. Carefully check the requested data and check the status of the contact person. Avoid sharing data with entities marked as ‹reported›. If in doubt, refuse the verification request - no data will be transmitted.
Do you have any further questions about this? Submit your question.
If your smartphone is stolen, you lose all credentials stored on it (including Beta-IDs). To add the credentials to a new smartphone or continue your tests, you must reinstall the swiyu wallet and order the corresponding credentials again.
For security reasons, we recommend having the credentials stored on the stolen smartphone revoked. You can arrange this directly with the respective issuers.
Tip: The fastest way to invalidate an e-ID is to order a new one. As soon as the new e-ID has been issued, the e-ID on the old device automatically becomes invalid and no longer works.
You can revoke Beta-IDs yourself via the Beta Credential Service.
Do you have any further questions about this? Submit your question.