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Category: swiyu Wallet > Password and security of the swiyu Wallet
Password:
You can decide on the complexity level; all characters and numbers are accepted. It is recommended to use a strong password, combining uppercase and lowercase letters, numbers, and special characters, to best protect your swiyu Wallet.
Biometrics:
After setting the password, you will be automatically presented with the option to set up biometrics (Face ID or Touch ID on iPhones).
If you skip this step, you can enable it later in the settings, from the menu under «Data Protection and Security».Do you have any further questions about this? Submit your question.
You can change your password at any time by following these instructions:
1. Click in the menu on «Data protection and security»
2. Click on «Change password»
3. Enter your current password
4. Enter your new password and continue.Do you have any further questions about this? Submit your question.
If you enter the wrong password 5 times in a row, your swiyu Wallet will be temporarily locked for 5 minutes to protect you from repeated malicious attempts.
After 5 minutes, you can try to enter your password again to unlock the application.
Do you have any further questions about this? Submit your question.
If you've forgotten your swiyu Wallet password, there is no way to recover it, as only you know the password. Your data is stored only within the app on your device and is protected by this local password for your security and that of your data. Due to this setup, there is no other way to access your data. If you're unable to remember your password, you will need to delete and reinstall the app.
A backup feature is currently being developed to help recover some of your credentials and documents in the future.
Learn more about decentralized data storage
Do you have any further questions about this? Submit your question.
Protecting your device:
Set a device PIN. Choose a PIN that is not easy to guess and always keep it secret. Avoid granting others access to your device via biometrics (fingerprint or Face ID).
swiyu Wallet protection:
Set a strong password. When you change your device PIN or biometric settings, you will be notified the next time you open the app and asked if the change was made by you and if you still want to use biometric access.
Do you have any further questions about this? Submit your question.
Only scan QR codes that you trust. Check the legitimacy of the request before proceeding. Carefully check the requested data and check the status of the contact person. Avoid sharing data with entities marked as ‹reported›. If in doubt, refuse the verification request - no data will be transmitted.
Do you have any further questions about this? Submit your question.
If your smartphone is stolen, you lose all credentials and Beta IDs.
To add the credentials to a new smartphone or continue your tests, you need to reinstall the swiyu Wallet and reapply for the relevant credentials.For security reasons, we recommend having the credentials stored on the stolen smartphone revoked. You can request this directly from the respective issuers.
Beta IDs can be revoked by you directly via the Beta Credential Service.
Do you have any further questions about this? Submit your question.