Q: Where and how can I download the swiyu app?

You can download the swiyu app to your smartphone for free from the Apple App Store or the Google Play Store .

Q: In which languages is the swiyu app available?

The swiyu app is available in English, French, German, Italian and Romansh.

Q: What can I do if I forgot the password to my swiyu app?

If you've forgotten your swiyu app password, there is no way to recover it, as only you know the password. Your data is stored only within the app on your device and is protected by this local password for your security and that of your data. Due to this setup, there is no other way to access your data. If you're unable to remember your password, you will need to delete and reinstall the app.A backup feature is currently being developed to help recover some of your credentials and documents in the future. Learn more about decentralized data storage

Question 1

Is there a link between the electronic learner driver permit and the electronic ID?

Accepted Answer

The electronic provisional driving licence (eLDP) is a federal pilot project. The aim of this project is to gain experience for the planned electronic ID (e-ID). Technically speaking, the e-ID would function largely in the same way as the eLDP. More information on the e-ID.

Question 2

Who can hold an electronic learner driver permit?

Accepted Answer

There are two requirements:

The learner driver must have passed the theory test.
The canton in question must have introduced the electronic learner driver permit.

Question 3

For which categories is the electronic learner driver permit available?

Accepted Answer

The electronic learner driver permit is available for the following categories:

A, -A, A1
B, BE, B1
C, CE, C1, C1E
D, DE, D1, D1E
M, F, G

Question 4

Which cantons already issue electronic learner driver permit?

Accepted Answer

The following canton can already issue electronic learner driver permit:

AR – Appenzell Ausserrhoden

It is planned to gradually introduce the electronic learner driver permit throughout Switzerland from summer 2025.At the moment, however, we cannot provide any binding information on when it will be introduced in the individual cantons.

Question 5

Will other electronic credentials follow soon?

Accepted Answer

Subject to the outcome of the referendum, the e-ID will be introduced in the third quarter of 2026 at the earliest. After that, the electronic driving licence is also expected to become available. This is valid only in Switzerland. To apply, you need an e-ID and the swiyu app.

Question 6

Where and how can I download the swiyu app?

Accepted Answer

You can download the swiyu app to your smartphone for free from the Apple App Store or the Google Play Store.

Question 7

Why can't I find or install the swiyu app?

Accepted Answer

Software version not meeting requirementsIf you are unable to find the swiyu app in your smartphone's app store, it means that your device does not meet the necessary security requirements to protect your data. The app is compatible with the versions iOS 16 and Android 10 or later.If possible, try updating your smartphone’s software.
Instructions for Android users on how to update your system
Instructions for iOS users on how to update your systemMissing valid payment method (iPhone)Although the swiyu app is free, depending on how you have set up your Apple ID, you must have a valid payment method (credit card) on file.
Instructions Add payment method to your Apple ID

Question 8

In which languages is the swiyu app available?

Accepted Answer

The swiyu app is available in English, French, German, Italian and Romansh.

Question 9

What can I do if I forgot the password to my swiyu app?

Accepted Answer

If you've forgotten your swiyu app password, there is no way to recover it, as only you know the password. Your data is stored only within the app on your device and is protected by this local password for your security and that of your data. Due to this setup, there is no other way to access your data. If you're unable to remember your password, you will need to delete and reinstall the app.A backup feature is currently being developed to help recover some of your credentials and documents in the future.Learn more about decentralized data storage

Question 10

How do I modify the password of swiyu app?

Accepted Answer

You can change your password at any time by following these instructions:1. Click in the menu on «Data protection and security»
2. Click on «Change password»
3. Enter your current password
4. Enter your new password and continue.

Question 11

What usage data does the swiyu app collect?

Accepted Answer

Anonymous usage data may be voluntarily provided to the Confederation so that it can continue to optimise and improve the systems. Relevant usage data is generated in the following cases:

When general error messages are triggered
In case of communication malfunctions
When the swiyu app encounters a malfunction or crashes unexpectedly

Before these usage data are transmitted to the Confederation for analysis, they are anonymised. We would be grateful if you agreed to provide us with your usage data.

Question 12

The pilotWallet will be discontinued – what do I need to do?

Accepted Answer

The electronic learner driver permit in the pilotWallet will remain valid only until 8 July 2025. That is because the pilotWallet will be discontinued on 8 August 2025 and will be replaced by the swiyu app.If you already have an electronic learner driver permit: we will write to you in good time to tell you how to transfer it to the new swiyu app.

Question 13

My electronic learner driver permit in the pilotWallet no longer works. What can I do?

Accepted Answer

The electronic learner driver permit in the pilotWallet will remain valid only until 8 July 2025. That is because the pilotWallet will be discontinued on 8 August 2025 and will be replaced by the swiyu app.If you already have an electronic learner driver permit: we will write to you in good time to tell you how to transfer it to the new swiyu app.If you cannot find the documentation or have not received it: contact your local driver and vehicle licensing office.The list of driver and vehicle licensing offices in Switzerland is available at the following link: https://strassenverkehrsaemter.ch/.

Question 14

I cannot find the letter with the QR code, what can I do?

Accepted Answer

If you no longer have the issue letter with the QR code for the electronic learner driver permit, contact your local driver and vehicle licensing office. You can order a new letter with the QR code there.The list of driver and vehicle licensing offices in Switzerland is available at the following link: https://strassenverkehrsaemter.ch/.

Question 15

What can I do if the QR code on my letter has expired?

Accepted Answer

If the QR code has expired, you can order a new one from your driver and vehicle licensing office.The list of driver and vehicle licensing offices in Switzerland is available at the following link: https://strassenverkehrsaemter.ch/.

Question 16

I did not receive a text message. What should I do?

Accepted Answer

If you did not receive a text message, please contact the driver and vehicle licensing office.The list of driver and vehicle licensing offices in Switzerland is available at the following link: https://strassenverkehrsaemter.ch/.

Question 17

The details in my electronic learner driver permit are incorrect, what can I do?

Accepted Answer

If the personal details in your electronic learner driver permit in the swiyu app are incorrect, please contact the driver and vehicle licensing office that issued it.The list of driver and vehicle licensing offices in Switzerland is available at the following link: https://strassenverkehrsaemter.ch/.

Question 18

Can I transfer my electronic learner driver permit from a backup or to another smartphone?

Accepted Answer

No, to protect your data, it is stored solely on your smartphone. It is not possible to transfer it, even if you change device. If you switch to a new device, you will need to reinstall the swiyu app and order a new electronic learner driver permit from your local driver and vehicle licensing office.The list of driver and vehicle licensing offices in Switzerland is available at the following link: https://strassenverkehrsaemter.ch/.

Question 19

I have deleted the swiyu app and can no longer load the electronic learner driver permit via QR code or text message link. What can I do?

Accepted Answer

For security reasons, an electronic learner driver permit can be loaded into the swiyu app only once via QR code or text message link. Consequently, you need to order a new electronic learner driver permit from your driver and vehicle licensing office.The list of driver and vehicle licensing offices in Switzerland is available at the following link: https://strassenverkehrsaemter.ch/.

Question 20

My electronic provisional driving licence is invalid and I do not know why?

Accepted Answer

If your electronic provisional driving licence is invalid and you do not know why, please contact your local driver and vehicle licensing office.The list of driver and vehicle licensing offices in Switzerland can be found at the following link: https://strassenverkehrsaemter.ch/

Question 21

Can I add my electronic learner driver permit to any wallet app of my choice?

Accepted Answer

No, the electronic learner driver permit can only be used in the swiyu app.If you have an electronic learner driver permit in the pilotWallet, we will write to you in good time to tell you how to transfer it to the new swiyu app.

Question 22

When do I use my electronic learner driver permit?

Accepted Answer

When driving under supervision: show your licence to the person accompanying you – for example, the driving instructor or a family member. They will check whether the licence is valid.At the driver and vehicle licensing office counter: you can also present your licence there.During a police check: the police can likewise check your licence.

Question 23

How can my electronic learner driver permit be checked by my accompanying driver?

Accepted Answer

Electronic learner driver permit can be checked and verified via the lc.astra.admin.ch web application.

Depending on the data required, the accompanying driver can choose between “Check all data” and “Check validity”.
By scanning the QR code shown to you by the accompanying driver, you decide whether you want to release your data.

A stable internet connection is required to transmit the data.

Question 24

How do the police check my electronic learner driver permit?

Accepted Answer

Police officers use their own verification systems. That is why the process is different from that for accompanying drivers.

Open the swiyu app and tap on your electronic learner driver permit.
Show the police the QR code in the app so that they can scan it and check your licence.

Question 25

Where is the electronic learner driver permit valid?

Accepted Answer

The new electronic learner driver permit is valid throughout Switzerland and in the Principality of Liechtenstein.

Question 26

Do I have to have an electronic learner driver permit as a learner driver?

Accepted Answer

No, the electronic learner driver permit is an additional option. After passing the theory test, you will continue to receive a physical learner driver permit in paper form that you can use to identify yourself.

Question 27

How can I check an electronic learner driver permit as an accompanying driver?

Accepted Answer

As an accompanying driver – for example, a driving instructor, family member or friend – you can check the electronic learner driver permit via the lc.astra.admin.ch web application.

Be mindful of data privacy, and only request the information you truly need. Select whether you wish to check all data (e.g. for driving school registration) or only the validity of the electronic learner driver permit (e.g. for a driving lesson).
Once you have selected which data you wish to check, your device will display a QR code. The learner driver scans this with the swiyu app and decides whether they want to release the selected data.

Question 28

How can I add the LicenceCheck web application as an app on my smartphone or tablet?

Accepted Answer

For iOS users via Safari:

Open LicenceCheck via Safari and click on the «Share» icon (square with arrow pointing upwards) located at the bottom of the screen.
Scroll down and click on «Add to Home Screen».
Then click on «Add» at the top right to add the web application as an app to the home screen.

For Android users via Chrome:

Open LicenceCheck via Chrome and click on the three dots at the top right.
Scroll down to «Add to Home screen». Select this option.
A preview is displayed when you click on «Install». Click on «Install» again to add the web application as an app.

For Android users via Samsung Internet:

Open LicenceCheck via Samsung Internet and click on the three lines at the bottom right.
Select the option «+ Add page to».
Click on «Home screen».
Click on «Add» to add the web application as an app to the home screen.

Question 29

Who can use LicenceCheck?

Accepted Answer

LicenceCheck is available free of charge and is publicly accessible to everyone, without needing to log in.

Question 30

On which devices does LicenceCheck work?

Accepted Answer

As it is a web application, LicenceCheck is optimised for use on various devices such as desktops, laptops, tablets and smartphones.

Question 31

Is it possible to use LicenceCheck without internet access?

Accepted Answer

No, LicenceCheck works only with a stable internet connection.

Question 32

In which languages is LicenceCheck available?

Accepted Answer

LicenceCheck is available in English, French, German, Italian and Romansh.

Question 33

Is data from checked electronic provisional driving licences stored in the LicenceCheck web application?

Accepted Answer

No, no data is stored in LicenceCheck.

Question 34

Can I also use LicenceCheck to check a provisional driving licence in hard copy?

Accepted Answer

No, LicenceCheck can only be used to check and verify electronic provisional driving licences.

Question 35

Can I link LicenceCheck via an interface, e.g. with a driving school software package?

Accepted Answer

No, as this is a pilot project, there are currently no possibilities for linking.

FAQ Electronic learner driver permit (eLDP)